RESOURCES

5 Reasons to Embrace AI as a Staff Enabler—Not a Replacement

I’m old enough to remember a time when skeptics said computers were going to replace jobs. Of course, the exact…

How To Boost Guest Satisfaction with Angie In-Room Devices

Did you know customer experience drives over two-thirds of customer loyalty? And if there’s someone who knows a thing or…

limit touchpoints

How to Quickly Limit Touch Points without Losing the Personal “Touch”

COVID-19 forced a new reality on hotels. An industry known for personalized, face-to-face service is at a crossroad for adhering…

5 reasons hotels should add AI to their staff now

While COVID-19 may have created a new requirement for digital touch points, the art of hospitality would be completely lost…

The Pros and Cons of Hotel Robotics and Automated Tech

Are robots taking jobs and completely flipping the hospitality industry? Imagine walking into the lobby and being greeted by a…

How to Free Up the Front Desk with Angie

Though we’ve entered a new era of contactless experiences, the front desk is still an integral part of the guest…