As travel demand returns, it’s critical for hotels to invest in new technology to protect guests and staff, optimize operations and meet evolving safety expectations, all while managing the bottom line. Our goal at Angie is to deliver touchless technologies that offer the modern conveniences expected by guests while still cost-effective for hoteliers.
What is Angie PBX?
Angie PBX is a cloud phone service delivered through our guest room voice assistants that offers calling capabilities throughout the hotel and meets emergency calling requirements. The cloud system uses VoIP (voice over internet protocols) to make and receive calls and routes phone calls to the correct destination via SIP (session internet protocols). Instead of having a complicated setup of hardware and phone lines on site, everything your staff and guests need to make and take calls is managed virtually in the cloud.
How does Cloud PBX help hotels save?
Hotel telephone usage continues to decrease as the average guest brings along at least three of their own devices. However, hotels must still comply with emergency standards, including Kari’s Law in the U.S. and Telecom Decision CRTC 2007-44 in Canada, and give guests options for reliable emergency calling. Angie devices alert the front desk and provide authorities with the necessary location details to ensure quick response times and guest safety.
Angie PBX allows hoteliers to remove outdated equipment, meet safety requirements, offer guests a better experience and save money each month. Only pay for what guests actually use.
Why Angie PBX?
- Pairs with Angie digital assistants
- Touchless and touchscreen functionality
- Simple, wireless set-up process
- Comprehensive administrative capabilities
- Standard hospitality features for internal calls
- Meets all emergency standards in the U.S. and Canada
In addition to the PBX features, Angie digital assistants help fulfill guest requests, answer questions about the hotel and nearby attractions, and provide a seamless, next-generation hotel experience. Angie devices can also integrate with existing hotel systems to provide voice controls for the thermostat, lights, TV and more.
Our PBX service is an add-on to Angie in-room devices. Hotels can use Angie IP phones or leverage most IP phones on the market for front desk and back office locations around the hotel.
Angie PBX in the Real World
“We made the switch for two reasons: to work with a reliable company where we never have to worry about the service and to save money each month to offset the impact of COVID-19 on operations,” said Patrick Fultz, owner at Sleep Woodstock in Vermont. “The great relationship we have with the [Angie] team might be the most important aspect. Especially with the 24/7 nature of travel and lodging, we know they are ready to assist if we ever need support.”
Contact us to learn more about how you can save by switching to Angie PBX in the U.S. and Canada.
Josh York brings over 15 years of experience in the hospitality industry to his role as Product Manager of Angie and PBX.