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Hospitality Robotic Tech & AI Change The Game

The future is here. While robots and artificial intelligence were “cool concepts” for the future, COVID-19 flipped the industry upside…

Connecting with the Future Leaders in Hospitality

I had the opportunity to meet with students in a NYU hospitality business class this week (virtually), and the level…

Technology enhances safety, staff efficiency and guest satisfaction

The pandemic has thrown digital transformation into overdrive for hotels around the world. With distance and limited interactions required for…

A Special Shout Out to Women in Hospitality on International Women’s Day

Today we celebrate all of the women working in the hospitality industry – specifically hotels, from senior brand leadership, to…

Top 5: What Hoteliers Can Do Right Now To Prepare for Returning Guests

After being stuck at home for nearly a year, people still have many concerns around safety when traveling. Whether it’s…

HMI Q&A: Contactless, Voice-Enabled AI Room Assistants

With Covid-19 forcing hotels to rethink and alter their protocols to negate the worst effects of the virus, many are…